Bxbet Privacy Policy – Keeping Your Data Safe

Introduction

Bxbet ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the bxbet website and mobile application, how we use it, and under what circumstances it may be shared.

By using bxbet, you are considered to have accepted this Privacy Policy. If you do not agree with any part of this policy, we kindly ask that you refrain from using our services.

This policy has been written in plain English with Bangladesh-based users in mind. In the event of any legal dispute, the English version shall be considered the definitive text.

What Data We Collect

Bxbet collects several types of information, which can broadly be grouped into three categories:

1. Identity Data

• Full Name & Date of Birth
• National ID or Passport Number
• Email Address & Mobile Number
• Residential Address

2. Financial Data

• Mobile Banking Number (bKash, Nagad, Rocket)
• Deposit & Withdrawal History
• Transaction Date, Amount & Method

3. Betting & Gaming Information

• Bet History & Amounts
• Preferred Sports & Markets
• Win/Loss Records

4. Technical Data

• IP Address & Device Identifiers
• Browser Type & Operating System
• Login Time & Session Information
• Cookie & Tracking Data

How We Collect Information

Bxbet collects information in a number of ways. Here's a clear breakdown of each:

Directly from you:

• When filling out the registration form
• When uploading documents for KYC verification
• When making a deposit or withdrawal
• When contacting our support team
• When participating in surveys or promotions

Automatically:

• Via cookies and log files while browsing the website or app
• Information sent automatically from your device
• Activity tracking during live betting and gaming sessions

From Third Parties:

• From payment gateway and mobile banking service providers
• From identity verification agencies
• From fraud prevention and anti-money laundering agencies

Purpose of Data Use

Bxbet uses your data only for specific, legitimate purposes. We never use information unnecessarily. The key purposes are outlined below:

• Account Management: For registration, login, and overall account management.
• Payment processing: To process deposits and withdrawals securely.
• Identity Verification (KYC): To verify age and identity as required by legal obligations.
• Security assurance: To prevent fraud, money laundering, and unauthorized access.
• Service Improvement: To better understand your preferences and deliver a more personalized betting experience.
• Customer Support: To resolve your questions and complaints.
• Promotional Communications: To inform you about offers and bonuses, subject to your consent.
• Legal compliance: To meet the requirements of government or regulatory authorities.

Data Sharing Policy

Bxbet does not sell your personal information to third parties. However, data may be shared in the following limited circumstances:

Sharing Under Lawful Circumstances:

• Service provider partners: For payment processing, identity verification, and technology services. These parties may only use data for their designated purposes.
• Law enforcement agencies: In response to a court order or valid legal request. In such cases, only the minimum necessary information is shared.
• Fraud Prevention Agencies: Through industry-wide information sharing arrangements for investigating suspicious activity.
• Business transfers: In the event of a company merger or acquisition — users will be notified in advance.

Cookie Policy

Bxbet uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your experience.

Cookie Types:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Used to understand how well the website is performing. These do not collect personal information.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To analyze usage patterns and improve our services.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

Data Security

Bxbet uses industry-standard technology and practices to protect your information. Our security framework operates on the following levels:

• SSL/TLS Encryption: All communication between your device and our servers is encrypted.
• Two-Factor Authentication (2FA): Enables additional verification when logging into your account.
• Firewall & Intrusion Detection: Advanced technology to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Staff Training: Only authorized staff may access data for specific, legitimate purposes.
• Data Backup: Regular backups are maintained to minimize the risk of data loss.

Your Rights

As a bxbet user, you have the following rights over your own data:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request that your information be deleted under certain circumstances.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Portability: You can export your data in a standard portable format.
• Right to Object: You can opt out of marketing communications or object to specific uses of your data.

To exercise these rights support@bxbet.betto send us an email. We will endeavor to respond within 30 days. Please note that some data may not be deletable due to legal obligations.

Data Retention Period

Bxbet does not retain your information longer than necessary. All data is stored while your account remains active. After account closure, certain data may be retained for a specified period for the following reasons:

After the above periods have elapsed, data is securely deleted or fully anonymized.

Minor Protection

Bxbet is strictly prohibited for anyone under the age of 18. We do not knowingly collect information from minors. Age is verified at registration, and additional identity documents may be requested in cases of doubt.

If we become aware that a minor has created an account, that account will be immediately closed and any collected data will be deleted.

Policy Updates

Bxbet may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised. For significant changes, you will be notified via your registered email or SMS.

Continued use of bxbet after any changes are made constitutes your acceptance of the updated policy. We recommend checking this page regularly.

Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@bxbet.bet
• Live Chat: Via the website or app (24/7)
• Response time: Usually within 24–48 hours